We're proud to share our values and vision behind our top-notch maritime services.
• To provide the best quality service to the ship, shipowner and customer.
• Maintaining a long-term business relationship with all stakeholders.
• To meet the wishes of seafarers and shipowners in accordance with national and international legislation and scientific criteria.
• To ensure the safety of the personnel and the environment by providing the highest quality services with our expert team in the field, all the services required at the point of crew change are provided by our institution.
As ‘DE-MARITIME’ we can arrange for personnel to be greeted at the airport, transit visa services (immigration, customs and visa clearance), arrange accommodation, safe, reliable and fast transfer to ensure personnel to embark the vessel and again personnel leaving the vessel are taken in the fastest and most reliable way and transferred to the airport in accordance with the flight time following the legal formalities. In the event of any problems, predicted by our experienced agents and resolved with fast and safe solutions.
Carrying out our customer satisfaction-oriented service quality to a higher level every day and to realize the global marine crew change in line with quality standards.
• By providing the most suitable working environment, to increase the quality of life of the employees and their contributions.
As an organization that provides agency services to organizations operating in the maritime field, the satisfaction and safety of our customers and the people we serve is our priority;
To provide service beyond the expectations of our customers and those we serve,
To implement an effective and efficient quality management system in accordance with legal requirements in the execution of our service-related activities and to continuously improve our system,
To provide a healthy, safe and suitable working environment for our employees and to ensure and increase the continuity of our service quality, to increase awareness of quality and customer satisfaction, to provide training and development of our employees in line with their training needs,
To maintain and develop mutually harmonious and beneficial relations with all our stakeholders,
To prioritize the safety of our customers and to protect and ensure the confidentiality of customer information and the personal information of the ship personnel we serve,
Our basic policy is to constantly improve and improve our service quality.